HEIC to JPG - Converter Support

We're here to help you with any questions or issues.

Frequently Asked Questions

What is HEIC?

HEIC (High Efficiency Image Container) is the default photo format on iPhones. While it saves storage space, many websites, government portals, and older systems only accept JPG files.

How do I convert my photos?

Simply open the app, tap "Select Photos" to choose your HEIC images, then tap "Convert to JPG." Your converted photos are saved directly to your Photo Library.

Is my data safe?

Yes. All conversions happen 100% offline on your device. We never upload, access, or store your photos on any server. Your photos never leave your device.

What is included in Pro?

Pro unlocks unlimited batch conversion, quality control slider, EXIF metadata preservation, resize presets (passport, visa, ID), compression presets, and PDF export. It's a one-time purchase — no subscription.

How do I restore my purchase?

Open the app, tap the settings gear icon, then tap "Restore Purchases." Your Pro access will be restored on all devices signed in with the same Apple ID.

The app is not working correctly

Please try restarting the app. If the issue persists, email us with your device model and iOS version, and we'll help you right away.

Contact Us

For support inquiries, bug reports, or feature requests:

Email: iqx2dev@gmail.com